Banking, financial services and insurance (BFSI), real estate and telecom are the traditional culprits who have encouraged and sustained bad practices, giving telemarketing a bad name
A recent study from the company also revealed that 93.5 percent of all spam calls in India were sales or telemarketing calls, as tagged by users. Image: Shutterstock
“Hi! @HDFC_Bank, @HDFCBank_Cares, who gave you the right to call my father for my credit card bill? I have been paying the bill in time for months now, how are you going to justify calling my father who is not even a part of my account in anyway. Am I a minor? Is privacy a joke?,” said Aanchal Agarwal (@awwwnchal) on Twitter.
In a series of tweets Agarwal complains about the faulty bank app which is not letting her complete the bill payment and also raises concern about how women customers are being treated by the company. She goes on to write that she has decided to close her account with the bank.