Mentors and Mavens
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Once a company is customer-centric, it must be frontline-centric: Zeynep Ton
The old playbook may not work anymore in a tight labour market with tough competition, says Ton of MIT Sloan School of Management
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Executives must ask if the world is better off because their business is in it: Paul Polman
Companies better positioned for the future are those that improve the well-being of everyone they impact and at all scales, says former Unilever CEO Polman
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Do not chase perfection in spontaneous communication: Matt Abrahams
The Stanford Graduate School of Business lecturer explains why good enough is great when it comes to speaking in the moment, focus is critical, and attention the most precious commodity in the world
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Intelligent failure is the right kind of wrong: Amy C Edmondson
In Right Kind of Wrong: Why Learning to Fail Can Teach Us to Thrive, Edmondson draws up a framework of failure types and shows us how to leverage the transformative potential of the good ones
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Innovation is nothing but a new combination of old ideas: Sheena Iyengar
Creativity is not reserved for a select few, anyone can be creative once they understand the roadmap to innovation, says Columbia Business School professor Sheena Iyengar
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Nothing as powerful as culture that can influence behaviour: Marcus Collins
In For The Culture: The Power Behind What We Buy, What We Do, and Who We Want To Be, Marcus Collins talks about leveraging the power of cultural identity, building brand love, and getting people to act in predictable ways
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Life is not a series of linear stages defined by age: Mauro F Guillen
In his latest book The Perennials: The Megatrends Creating a Postgenerational Society, author Mauro F Guillén exhorts us to rethink the sequential model of life that has long been almost a norm
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Build dimensionality into your connections: Rob Cross
Rob Cross, author and senior vice president of research at the Institute for Corporate Productivity, shares strategies to deal with microstress and its ripple effects
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'Be the adult in the room': Amy Gallo shares principles that will help you get along with anyone at workplace
Amy Gallo, a workplace expert and author of Getting Along: How to Work with Anyone (Even Difficult People) and the HBR Guide to Dealing with Conflict, unpacks strategies to deal with difficult coworkers
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Companies should always focus on getting better, not bigger: Alex Hill
Alex Hill, author and professor at Kingston University London, highlights the perks of looking beyond the short term and immediate shareholder value
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Anxiety can be turned into a leadership superpower: Morra Aarons-Mele
Real leaders need to be vulnerable, authentic and skilled at driving their teams through challenging times, says the author of The Anxious Achiever. She reframes how we think about anxiety in the context of leadership and organisations