Thought Leadership
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Did you hear what I said? How to listen better
People who seem like they're paying attention often aren't—even when they're smiling and nodding toward the speaker. Research by Alison Wood Brooks, Hanne Collins, and colleagues reveals just how prone the mind is to wandering, and sheds light on ways to stay tuned in to the conversation
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The secret ingredient for a successful career change
Why some people seamlessly switch occupations while others struggle to reinvent their careers
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Online payments: Why citizens must exercise option to decline receiving payments (Part 2)
Given the complex final transactions maze and increasing instances of governments bringing harsh penalty on citizens for failure to provide satisfactory answers to transactions, the option of declining to accept payments from unreliable sources, will be essential for citizens' safety
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The Wild West of digital disruption: Where is the line between creation and ownership?
While the entertainment industry has been under the microscope because of the strike, many industries are facing challenges brought on by new technologies, specifically AI
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Inertia is the main management challenge in digital transformation. Here's how to combat it
Locked into legacy technology and organizational hierarchies? Four practices helped one large bank overcome inertia and embrace digital change
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How to develop and maintain reading habits in the digital era
As readers navigate this digital chapter, it is essential to critically examine the impact of technology on the depth, diversity, and immersive qualities of reading experiences
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5 stages of AI maturity in marketing: A blueprint for the marketing revolution
In the digital economy, data is the lifeblood of successful marketing strategies. As technology and AI continue to advance, businesses are increasingly turning to data-driven marketing to gain deeper insights into customers
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Thawing US-China relations: Competition meets interdependence
What are the biggest wins from the Biden-Xi meeting on the sidelines of the APEC Forum?
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The implications of 'high-road' vs. 'low-road' employment practices
Despite decades of efforts to eradicate them, socially-irresponsible employment practices persist. But corporations can take steps to move global partners to the high road
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How will the world economy look in 2024
The year ahead is likely to be a year of muddle-through, with middling performance by most economies, and little by way of a growth breakout
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3 traits of successful market-creating entrepreneurs
Creating a market isn't for the faint of heart. But a dose of humility can go a long way