Digital advertising is at the crossroads in fixing the ownership for "the device" that collects consumer data
Digital advertising is at the crossroads in fixing the ownership for this device. For more than three years, many solutions have been tabled, but a FREE all-purpose device offered scale, which none of the many other owners can match up to. Image: Shutterstock
When something is free, it avoids the price system. It avoids the related liabilities to the customer they serve. It avoids the requirements of security. It avoids the obligations of security. It also prohibits learning. Key to capitalism is learning curves. Knowledge is wealth. Economic growth is from learning. One of the key instruments of learning are the signals of prices, said George Gilder during the launch interview of his book, Life After Google.
Imagine when your nearby shop owner makes this offer to you. That they will insert a device at your home to only listen to all the discussions at your residence. They also commit to you that they will only pick the relevant discussions that give them insights on your cooking needs. And in return they will offer a 50 percent discount to all the cooking related goods you will buy from them. They also offered to give this device for FREE! Third party cookies were one such free item. It not only avoids all the requirements of security and its related obligations; it does not pass back the learnings to you, for your own benefit.
Well, there is always a tradeoff. We reject some such offers; but also take a chance and bite into a few other offers. Accessing content for FREE is one such trade off! In a price conscious market like India, this was a no brainer. Content, commerce and communications all freely flow through this device, today. The business model of the media and entertainment industry is built on top of this value exchange. Prima facie, the value exchange in offering goods or service, in return for insights from your data, is NOT the issue. Giving away the device for FREE is not the issue, either. When a very large ecosystem – like the entire digital advertising industry – gets built around this device and multiple players start offering many different services, it begins to cause strain in the system, in the form of poor accountability and rampant abuse of the insights. This is where the proverbial cookies crumbled.
By the end of the year, nearly 75 percent of the world’s population will be protected by sovereign regulations from their respective countries. Technically, the insights that are being collected by the device belong to the consumer, as the data principal; and without his/her consent, these insights must not be used beyond the purpose for which the consent is given. Privacy regulations are now meaning to ensure that the purpose of the device is decoupled from all other services that are being offered to provide transparency. And to drive this, essentially the device needs an owner. Digital advertising is at the crossroads in fixing the ownership for this device. For more than three years, many solutions have been tabled, but a FREE all-purpose device offered scale, which none of the many other owners can match up to.
There are two ways in which this can be addressed now: