Harvard Business School
Harvard Business School
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What the Stockdale paradox tells us about crisis leadership
The Stockdale Paradox and survival psychology contain wisdom for how leaders can manage the coronavirus crisis, according to Boris Groysberg and Robin Abrahams.
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Why companies hunt for talent on digital platforms, not in resume Piles
Rather than sit back and wait for applicants to send resumes, companies are proactively targeting prospective employees on digital platforms and social media, often with a recruiter's help, says research by Rembrand Koning
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Good leadership is an act of kindness
The pandemic has challenged managers as never before, but one powerful leadership strategy is being overlooked, say Boris Groysberg and Susan Seligson: Be kind.
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Want to be happier? Make more free time
Enjoying life requires time, but too often we willingly give it away in pursuit of money and career. Ashley Whillans shows how to restore the proper balance.
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You're right! You are working longer and attending more meetings
A study of 3 million people confirms what many work-from-home employees already know: We're swamped. Research by Raffaella Sadun, Jeffrey Polzer, and colleagues
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How to help small businesses survive COVID's next phase
For small businesses that have survived the coronavirus so far, what's next? Karen Mills outlines steps that business owners and government should take immediately
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How much will remote work continue after the pandemic?
A new survey suggests that at least 16 percent of employees will remain at-home workers long after COVID-19 recedes, report researchers Christopher Stanton, Zoe Cullen, and Michael Luca.
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6 Ways to support Covid-weary employees
Ashley Whillans and colleagues offer managers solutions to ease the stress many employees are experiencing in the new workplace.
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Restaurant revolution: How the industry is fighting to stay alive
Top restaurant operators share their experiences attempting to survive the pandemic, and how they see the future. Research by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery.
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The right way to manage customer churn for maximum profit
Many companies actively manage customer churn but aren't seeking out the best customers to retain, warns Harvard Business School professor