Gyan Dairy gears up for the growth phase by going digital with its newly launched app though its biggest asset remains its dairy farmers supplying quality milk
Twelve years ago, brothers Jai and Anuj Agarwal ventured into processing dairy. Today, the brand, Gyan Dairy, has become a household name, especially in Eastern UP. Gyan is part of the prestigious C.P. Group of Companies which under its portfolio has a wide range of companies. In 2007, CP Agarwal laid the foundation of Gyan Dairy in Lucknow. Initially, the company offered just 2 products-Skimmed Milk and Desi Ghee. Once the Agarwal brothers took over, the company achieved unscalable heights.
"When we started out, the organised dairy sector had huge potential which was waiting to be tapped. With changing consumer preferences and rising purchasing power we had anticipated rapid growth in the years to come. Consequentially, we decided to venture into processing of fresh milk and dairy products and the results have been fruitful so far”, says Jai Agarwal, Managing Director, Gyan Dairy.
Today, Gyan sources, processes, markets and sells a full line of dairy products, fermented, and value-added products such as Milk, Lassi, Curd, Butter, Ghee, etc. The venture has been very successful and has clocked a turnover of 903 Cr in the financial year 2019-2020. The company collects milk from around 1lac+ farmers residing in 3000+ villages in UP, thus, ensuring their growth and progress through direct employment. The sourced milk is then processed in state-of-the-art processing centres and supplied to various parts of UP through a network of Gyan Fresh Stores, Gyan Select Stores, Gyan E-cart, and other retail stores via an extensive distributor channel. Gyan is reaching 1.5 lac plus household through a network of 300+ distributors; 40000+ Retailers.
To survive in the crowded consumer market, Gyan needs to constantly innovate. Anuj Agarwal is counting on technology to cater to evolving consumer needs. This gave birth to ‘The Gyan Fresh – Home Delivery App’ launched to ensure a contactless and hygienic way to get Milk & Dairy products home-delivered. This comes at a time when the deliveries at the last mile have been largely challenged by the COVID-19 restrictions.
“In this novice attempt, we could touch a record number of customers. The pre-COVID deliveries were at 1200 and current mid-Sep were at 24000+ active consumers with 9000+ deliveries daily” Anuj adds.
Gyan in partnership with farmers who supply raw milk, enables and equips them to understand the importance of quality milk production, hygiene & safety of animals so that they procure better quality raw milk to deliver premium quality end-product that meets the expectation of customers.