Tata Consultancy Services' software engineering prowess is well known. CEO Rajesh Gopinathan, however, is on a mission to get the rank and file of the half-a-million-strong organisation to see themselves from a different perspective. In this conversation, from September 2021, Rajesh, one of the youngest CEOs in the Tata Group, did some impressive plain speaking about what needed to change within TCS and the efforts that were on to orchestrate that change