The downfall of edtech startups can be chalked up to this—a sharp growth in numbers and immense customer demand was because companies had 'Pandemic Market Fit,' and not true 'Product Market Fit' (PMF), which is unravelling in the post-Covid world. Where will edtech go from here?
“It’s not rocket science,†reckons Anil Joshi. “Still, not many founders understand this,†says the venture capitalist, alluding to a quirky aspect of human behaviour. “Rockets are fascinating,†he says. The thrust, the take-off, the uplift and the speed… all are a visual delight and captivating. What, though, is freaky is the other side of the rocket, which nobody wants to look at, understand and talk about. For entrepreneurs and founders, achieving a rocket-speed kind of growth, Joshi underlines, can happen only when the venture (aka rocket) is propelled by enough fuel. “For any fledgling startup, that fuel happens to be venture capital,†he says. And once it dries up, vanishes or becomes hyper-precious—as it has now during the funding winter—the rockets struggle, and will crash.
Edtech, unfortunately, has seen the crashing of a flurry of rockets at an alarming pace. “There is a price that one has to pay for everything,†says Joshi. “They got speed. And now they are paying the price.â€
Sajith Pai and Karthik Reddy make a blunt assessment of what went wrong. A lot of the edtech startups, seasoned investors at Blume Ventures point out, which saw a sharp growth in numbers and immense customer demand—WhiteHatJr is the canonical example—actually had ‘Pandemic Market Fit,’ and not true ‘Product Market Fit’ (PMF). During the peak of the pandemic, people were forced to be indoors, socially distant, learning moved online, and for a brief period, education became edtech. Products that otherwise wouldn’t have managed to get PMF started seeing great traction.
As the numbers grew, VCs got excited and invested. What followed next was startups using cash reserves to subsidise growth and giving the product for free. “Not surprisingly, demand rose even more,†point out Pai and Reddy. However, this growth was not backed by genuine demand. “A large number of the audience were ‘tourists,’ who moved out when the pandemic eased,†they underline.
But what forced this chain of events to play out? What made artificial PMF, high cash burn, staggering CAC (customer acquisition cost) and ballooning losses a sordid reality? The answer lies in FOMO (fear of missing out). Let’s start with the FOMO of edtech founders. Anushree Goenka, co-founder and CEO of Spark Studio, an online English and extracurricular learning platform for kids, was one of the few entrepreneurs who heeded the warning, and advice that she got at Y Combinator in 2021. “When there’s too much on the buffet, don’t overeat,†was the message.