With a powerful discovery model, the company helps manufacturers find vendors and finalise projects faster
Rajesh Reddy and Sandesh Paturi, IIT graduates both—Madras and Bombay respectively—joined ITC more or less together, and met on the job in the paper board manufacturing unit in 2007. Their roles exposed them to several projects around operations, maintenance, figuring out manufacturing locations and so on.
This experience, which included figuring out the right vendors for various projects, validated the idea that there was an opportunity to drag industrial services into the internet era—connecting large manufacturers with smaller, medium-sized vendors across the country.
Excluding projects that are seen as “coreâ€, even to this day, it is not uncommon that a manager at any large manufacturer will go to a colleague or even a contact at a competitor, if need be, and say “Bhaiyya, iss kaam ke liye kis se baat karna chahiye (who should we speak to for this project)?†Reddy says.
An example of such a project is the setting up of a warehouse at a factory. This means the vendor has to have people capable of civil construction work in a factory environment, he explains. This alone will eliminate most prospects, as they typically come from experience in residential or commercial buildings, but not factories.Therefore, it becomes the project manager’s prerogative to find the right people.
These are also jobs where the “ticket size†typically ranges from Rs 1 crore to, say, up to Rs 20 crore, he says. For larger projects, like the ones costing Rs 100 crore, say, companies will have a roster of vendors, as they, too, will be bigger and more established. The smaller projects often go to the SMB segment, where contacts are through word of mouth.