Lam Chi Mun, director, Diageo Bar Academy, Asia Pacific, talks about changing alcohol preferences in Asia and witnessing a second golden age of cocktails
Q. How is customer behaviour different in different countries?
Customers in most parts of the Western world have a different preference than what we have in Asia. Most Asians would prefer something with a little bit more sweetness to it, whereas Europeans and Americans prefer something less sweet.
Currently, there is the whiskey craze among Asian customers. If you visit cocktail bars in the West, they are a little more open to a wider range of liquors.
But having said that, a lot of spirits that we are consuming in the East are of Western origin, and therefore more embedded in the Western culture. For instance, vermouth, which is normally associated with Asian drinking, is usually used by Westerners who have it as a digestive, or after dinner.
(This story appears in the 08 January, 2016 issue of Forbes India. To visit our Archives, click here.)