Professor Gavan Fitzsimons studies the psychology of consumers
In a recently published study, Duke Fuqua School of Business Professor Gavan Fitzsimons and two former Fuqua Ph.D. students found that people often hide from their partners minor purchases they have made. And this behavior can actually be good for their relationship.
“Guilt from secret consumption leads to greater relationship investment,†suggests the paper “Secret Consumer Behaviors in Close Relationships,†published in the Journal of Consumer Psychology.
The idea for this study, Fitzsimons says, came about when one of his co-authors and former students, Professor Danielle Brick of the University of Connecticut, shared how she had encountered a colleague who left work early to go mess up her house. The woman didn’t want her husband to know she had paid for a cleaning service, so she created this ruse to cover her tracks.
After initially laughing about the incident, Fitzsimons, Brick and Professor Kelley Gullo Wight of Indiana University began wondering how common is it for people to not tell significant others about their everyday consumption behavior, and what are the ramifications for this. Well, if the action is both “common and mundane†– such as eating a candy bar on the way home from work or hiding a package delivered to the house – then about 9 in 10 people admit to engaging in such secret behavior, according to the study, which is based on five separate experiments. The reasons for this range from someone not wanting to tempt their dieting partner to avoiding a dust-up, says Fitzsimons, the Edward S. & Rose K. Donnell Professor of Marketing and Psychology.
The result, according to the paper: “… experiencing guilt from keeping a consumer behavior a secret—even one as mundane as secretly eating pizza—will lead individuals to want to do something positive for the relationship.†That “greater relationship investment†might include washing the dinner dishes or just being more attentive to your partner, acts that the partner would both notice and appreciate.
[This article has been reproduced with permission from Duke University's Fuqua School of Business. This piece originally appeared on Duke Fuqua Insights]